Shipping & Returns
Frozen, fast, and honest about the cost.
We ship from the ranch in Mount Pleasant, Texas, vacuum-sealed, flash-frozen, and packed with dry ice in an insulated box. Close to home it is cheap and quick; across the country it costs real money, and we charge what it costs.
Rates by zone
Zone A — Texas & neighbors
- States
- TX, OK, AR, LA, MS, MO, KS, NM, TN, AL
- Transit
- 1–2 day ground, frozen on dry ice
- Under threshold
- $19.99
- Free at
- $149+
Zone B — Central
- States
- CO, NE, IA, IL, IN, KY, GA, SC, NC, FL, WI, MN, SD, ND, WY, UT, AZ, OH, MI, VA, WV
- Transit
- 2–3 day shipping
- Under threshold
- $29.99
- Free at
- $249+
Zone C — Coasts
- States
- CA, NV, OR, WA, ID, MT, PA, NY, NJ, MD, DE, DC, CT, RI, MA, VT, NH, ME
- Transit
- 3-day ground, frozen on dry ice
- Under threshold
- $49.99 flat
- Free at
- $99 order minimum
The $99 minimum in the coastal zone keeps a single pound from making a 1,500-mile trip alone.
When we ship
- Every order ships Monday–Wednesday only (zone C Monday–Tuesday).
- Orders placed by Sunday 11:59 pm CT ship Monday; by Monday noon ship Tuesday; by Tuesday noon ship Wednesday (zones A only).
- Later orders ship the following Monday.
- Nothing ships Thursday or Friday, so no box sits in a warehouse over a weekend.
- June–August, coastal-zone orders ship Monday only so no box spends a hot weekend in transit.
When it arrives
Your beef should arrive frozen, or at least refrigerator-cold (below 40°F) with ice crystals still visible. Move it straight to the freezer; thaw in the fridge 24–48 hours before cooking. Dry ice may be gone on arrival — that is normal. Never touch dry ice with bare hands and never put it in a sealed container.
If something is wrong
If your box arrives above 40°F, do not eat it. Email hello@mountpleasantbeef.com within 48 hours with a photo and we will replace it or refund it. Family-owned means we answer for every box.
Where we don't ship
Alaska, Hawaii, US territories, PO boxes, APO/FPO.